Terms of Service

These terms govern your use of ClearBG at clearbg.org and api.clearbg.org (the “Service”), owned and operated by Lunonia Inc. By using the Service you agree to them, including the acceptable use policy in section 7, and to our Privacy Policy and Refund Policy.

1. What the Service does

The Service removes the background from images. On the website you upload a JPG, PNG or WebP image (up to 25 MB and 12,000 pixels on a side), see the result and download it as a PNG with a transparent background, or as a JPG on a colour you pick. Through the API (api.clearbg.org) your software sends images and receives the results. Results are at the size of the original, up to 25 megapixels.

Backgrounds are removed by BiRefNet, an open-source image segmentation model (MIT license), running on GPU servers rented from Modal Labs. It is an automated process: it can leave parts of the background or cut away parts of the subject.

2. Independent service

ClearBG is an independent service. It is not affiliated with, endorsed by or sponsored by remove.bg, Canva or Leonardo.Ai. remove.bg is a brand of Canva Austria GmbH; we name it only to say that our API accepts the same requests as remove.bg’s API v1.0 and to describe its announced closure.

3. Accounts

You can use the free image of the day without an account. Credits, batches of several images and API keys need an account: you sign in with Google or with a link we email you; one email address is one account, whichever way you sign in.

You must be at least 13 to use the Service. You are responsible for what happens under your account and with your API keys. We may suspend accounts or revoke keys used for abuse or fraud.

4. Free use, credits, subscriptions and payments

Free: one full-resolution download a day for each device, network and account (days start at 00:00 UTC), counted when you download, not when you upload. Previews up to 1000 pixels on the long side are free. Without credits you can process up to 10 images a day, after a quick check that you are a person. Through the API, 50 preview calls a month per email inbox are free (addresses that reach the same inbox, such as name+tag@ or dotted Gmail addresses, share them).

Credits: one credit is one full-resolution image, on the website or through the API. A credit is used when you unlock a full-resolution download on the website, when an image in a batch finishes, or when an API call returns a full-resolution image. A failed image never uses a credit, and downloading an image you already unlocked again within 24 hours costs nothing.

One-time purchases. You pay once, nothing renews, and these credits never expire:

• 100 credits for $5.00 ($0.050 an image).
• 1,000 credits for $25.00 ($0.025 an image).
• 10,000 credits for $150.00 ($0.015 an image).
• 50,000 credits for $500.00 ($0.010 an image).

Subscriptions. Each plan gives credits every month and is billed monthly, or yearly at about 20% off twelve monthly payments:

• Starter: 500 credits a month; $9.00 a month or $86.00 a year.
• Pro: 2,500 credits a month; $29.00 a month or $278.00 a year.
• Business: 10,000 credits a month; $79.00 a month or $758.00 a year.

A subscription renews automatically at the end of each period until you cancel. Plan credits arrive at the start of each month of the subscription, on yearly plans too (once a month, not all at once), and reset when the next month’s credits arrive: unused plan credits don’t roll over. An image spends plan credits first, then credits from one-time purchases.

You can cancel anytime under Manage subscription on your account page. The plan then runs to the end of the period you paid for; we don’t refund unused days or unused plan credits (the Refund Policy covers the 7-day refund of a payment whose credits are unused). Switching to a higher plan bills the difference right away and gives the new plan’s credits; switching to a lower plan takes effect at your next renewal.

If a payment is refunded in full or disputed, the credits it gave that are still unused are removed, and a refunded or disputed subscription payment ends the subscription.

Credits have no cash value and can’t be transferred. Prices are in US dollars. Payments are processed by Stripe; we never see your full card details. Stripe emails you a receipt.

5. The API

API keys are shown once when you create them; keep them secret and call the API from your server, not from a web page. Each key may make up to 500 requests a minute. We may change limits to protect the Service and will post current limits on the API documentation page.

You may build the API into your own products and sell them. You may not resell plain access to the API or to the website’s free allowance.

6. What you upload

Only upload images you made yourself or have the right to use. You keep every right you have in your images and in the results.

We use your images only to remove their backgrounds and give you the results. We don’t look at them, and we don’t use them to train AI models. Website images are deleted 24 hours after upload, API images right after the response; details are in the Privacy Policy.

7. Acceptable use policy

You may not use the Service to upload, process or share any of the following:

1. Anything that sexualizes, endangers or exploits anyone under 18.
2. Intimate images of a person without their consent.
3. Images you don’t have the right to use, or results that remove a watermark or credit from someone else’s work to pass it off as yours.
4. Material made to deceive: forged documents or IDs, or images passed off as real evidence of something that didn’t happen.
5. Anything else that is illegal where you or we are.

You also may not attack, overload or scrape the Service, get around its limits (for example by rotating devices or networks to collect more free images, or by sharing an account or a key), or resell it.

Penalties

If you break this policy, depending on how serious it is and whether it happens again, we will delete the content, revoke API keys, remove the credits left on the account without a refund, and suspend or close the account. Content that may be illegal is reported to the authorities.

How to report misuse

Email support@clearbg.org with “Report” in the subject line, with what you saw, where and when. A person reads every report.

8. Your results

You may download, keep, edit, share and sell the results, including in commercial work, as long as you have the rights to the image you uploaded.

9. Copyright and takedown requests

If you own the rights to something you believe is used on the Service without permission, email support@clearbg.org with “Takedown” in the subject line. Include your name and contact details, what you own and where it appears. A person reviews every request.

10. What we can’t promise

• Background removal is automated: some edges, fine hair, glass and thin objects next to the subject may come out wrong. Check results before you use them.
• The Service is provided as is and as available. It may be slow or unavailable at times, and we may pause it when demand or costs are high; a request that fails during a pause costs nothing.

To the extent the law allows, our liability is limited to what you paid us in the 12 months before the claim.

11. Changes

We may update these terms. Changes are posted on this page with a new date, and important changes are also emailed to account holders.

12. Disputes

If something goes wrong, email us first at support@clearbg.org; we will try to sort it out with you before anyone starts a formal proceeding. Mandatory consumer-protection rules of the country where you live apply where they give you more rights.

13. Contact

One address handles support, billing, refunds, privacy requests, reports and legal notices: support@clearbg.org. Please put the topic in the subject line. A person reads every email. See also the Contact page.